B.One Hub Support Centre

For technical support please email us at support@b1hub.com.au

The B1 Hub is a DIY home automation device. You can use it as a universal remote controller, home security system, home automation system, and a bridging device to connect your home appliances, lighting and air conditioning. The B1 Hub creates home automation at an affordable price.

If you are new to home automation, the B1 Hub is the product you need. But, if you have an existing home automation system, and it uses ZigBee protocol, we would recommend the B1 Hub Elite. Please see comparison chart below.

Ease of Use
B.One

B.One Elite
Free Monthly Plan Available
Optional Professional Monitoring
No Long-Term Contracts
Cell Backup
Battery Backup upto 24 Hours upto 24 Hours
Supported Technologies
Wi-Fi (2.4 GHz)
Zigbee HA 1.2
Z - Wave (Region Specific)
BLE (Bluetooth (Long Range)
Internet Enabled
GSM / GPRS
iOS / Android App
Thread
IR Learner & Repeater
Functionality
Automation
Video and Visual
Verification of Events
PUSH Notification & SMS Alerts
Built in Light and Temperature sensors
InstinctActtm
Internal Memory 8 GB 8 GB
Suitable for
Renters
Home Owners
Small Businesses

Yes, there will be more products released in the new year (2017). B1 Hub is currently focused on the DIY security options.

The B1 Hub DIY sensors are designed to be simple and easy to configure. You do not need to have technical background or understanding in order to setup the devices.

The B1 Hub and the add ons come with a standard 12 months manufacturer’s warranty.

Contact us through email or our contact number.
Please refer to contact page.

Email Id : support@b1hub.com.au

Phone No. : 1800 180 810

Yes, the B1 Hub is localised to regions. The B1 Hub for Australia and New Zealand has been setup for devices sold only in Australia and New Zealand.

Product Registration

Register your B.One Eazy for:

  • Service Request
  • Warranty Registration
  • Notifications on Firmware updates, FAQs and Guides

(*Please provide the email used to setup your B.One Eazy.)